Why Choose Acumatica for Service Management?
Service Management business processes are streamlined due to the tight integration between all the Acumatica applications which include inventory, financials, distribution, project accounting and CRM.
Service Management allow for quick capture of service needs and assigning the right technician with the required skills to the appointments, tracking their progress in real time. This increase customer satisfaction which leads to increased revenue.
Resources are tracked in real-time with GPS location to monitor where abouts and can allocate to urgent case with ease by viewing who is closest to customer in point in time.
Service Management Applications Include:
Jobs are scheduled merely by drop and drag to technician calendar board. View of the resources scheduled per day, week, or month.
GPS location tracking allow for visual real-time tracking of resources.